Support
We’re here to help with escrows, payments, account issues, and disputes. Use the options below or contact us directly.
How to contact us
- •Live chat: Use the chat widget in the bottom-right corner of the site. Fastest for quick questions and account-specific issues.
- •Email: If chat isn’t available, email us from your registered account so we can identify you. Include your escrow ID when the issue is about a transaction.
Tip: When reporting an issue, include your escrow ID (from the escrow page or URL) and any screenshots. This helps us resolve things faster.
Quick help topics
Escrow & payments
Creating escrows, funding, milestones, release, and refunds.
Wallet & withdrawals
Top-up via Paystack, balance, and withdrawal requests.
Disputes
Opening a dispute, evidence, and resolution process.
Account & KYC
Registration, verification, password, and account settings.
Frequently asked questions
See our Terms and Conditions and Privacy Policy for full legal and data protection information.